Spritzer Malaysia

QA Supervisor

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To arrange loading planning and liase with related department for the support action.
To handle import shipment and custom clearance.
To apply permit/ certification/ exemption from related authorized department.
To handle issues on lorry drivers/ transporters/ haulers/ shipping agent/ forwarding agent.
To trace and evaluate the transporters/ haulers/ shipping agent/ forwarding agent performance.
To handle customer complaint case on transporter’s issues including accident case.
To review diesel price and initial price adjustment with transporters.
To recruit new transporters/ haulers/ shipping agent/ forwarding agent.
To analyse the shipping cost by destination.
Any other task as and when required.

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Report to Group Production Manager.
Design and prepare solution proposal for automation system in line with the Company’s goal to achieve Industry 4.0 status.
Work and coordinate closely with engineering team and operational heads to ensure functional requirement are identified, understood and adequately established to meet intended objectives.
Manage the commissioning and qualification process for automation system to ensure function is aligned and driven to meet engineering goals, as well as operational/ functional requirement and objectives.
Plan and monitor resources for effective administration and maintenance of software/ automation system implemented in Production environment.
Ensure that all software integration in production environment such as ERP, WMS, MES and others are effectively maintained and implemented to produce desired functional results.
Maintain the daily administration and effectiveness of automation software/ system in production environment.
To lead and coordinate with external vendors to ensure effective project implementation.
To lead the system/ software troubleshooting for all the existing machineries/ equipment including the electrical or electronic aspects.
To prepare relevant operating procedures and provide technical training to automation/engineering staff.
Ensure quality and timely delivery of all assigned works.
Involve in planning, budgeting and reporting strategies.

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To perform first level of end user support, IT hardware/ software setup and troubleshooting in LAN/ WAN environment.
To assist and support business application.
To accurately keep inventory and labelling of computer hardware, software, licensing, etc.
To ensure IT record such as asset and seat layout are always up to date by performing periodically checking and conduct audit.
To ensure cleanliness of all hardware and accessories.
To ensure legal use of software licenses.
To assist setting up email in smartphone devices.
To assist in IT documentations and trainings.
To assist IT executive in IT projects.
To monitor operations. Eg: hardware and lucense usage, backup and DR status and generate monthly usage report to IT executives and manager.

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Plan, test, recommend and implement any required customization.
Develop reports and dashboards, creation of BAQs/BPMs on Epicor.
Perform analysis on business problem and requirements to determine source and develop options/alternatives.
Explain and sharing technical requirements and information with end users.
Coordinate on user acceptance testing.
Administer MS SQL database.
Create technical and support documentation.
Develop, follow and enforce technical guidelines and processes, such as coding standards.
Provide knowledge to other team members. Mentor in architecture, standards, best practices and approaches.

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